Legal Information

omgbd Privacy Policy

This policy explains how your personal information is collected, why it is used, and how it is kept secure.

SSL Secured Last Updated: January 2025 Applicable in Bangladesh
This policy was last reviewed in January 2025
1

Introduction and Applicability

This privacy policy ("Policy") applies to the omgbd platform and all services under it. When you register, log in, or use any service on omgbd, you are considered to have accepted the terms of this Policy.

omgbd is committed to ensuring a safe and transparent experience for users in Bangladesh. Protecting your information is our highest priority. This policy should be read together with the Terms and Conditions, as both documents together form the complete agreement governing use of our services.

This policy has been prepared in accordance with applicable data protection and privacy regulations in Bangladesh. We will publish any necessary changes on this page and note the date of the changes.

2

What Information We Collect

omgbd collects various types of information, coming mainly from two sources: what you provide directly, and what is collected automatically through your use of the service.

2.1 Information You Provide Directly

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Payment-related information such as bKash, Nagad, or Rocket account numbers (not card or bank details)
  • National ID or passport details for identity verification (where applicable)
  • The content of communications made via live chat or email

2.2 Automatically Collected Information

  • IP address and device type
  • Browser type and operating system
  • Pages visited on the platform and duration of use
  • Transaction history — details of deposits, withdrawals, and bets
  • Session data and preference information collected through cookies

We do not collect any unnecessary or excessive information. What is collected is used only for the specific purposes described below.

3

Purpose of Using Information

omgbd uses your information for the specific purposes listed below. It is not used for any other purpose.

3.1 Account Management and Verification

Information is used to complete the registration process, confirm your identity, and maintain account security. This helps prevent fake accounts and unauthorized access.

3.2 Transaction Processing

The necessary information is used to process deposits and withdrawals through bKash, Nagad, and Rocket. A record of each transaction is stored securely.

3.3 Customer Support

Information is used to provide 24/7 support via live chat and email, and to properly resolve your complaints or queries.

3.4 Ensuring Responsible Gaming

Relevant information is analyzed to monitor your play patterns to identify potential risks and to effectively enforce responsible gaming guidelines.

3.5 Technical Improvement and Security

Technical information is used to improve platform performance, detect errors, and prevent fraudulent activity.

4

Information Sharing and Third Parties

omgbd never sells your personal information or transfers it to third parties for commercial purposes. However, in the following limited circumstances, certain information may need to be shared.

4.1 Payment Processors

Mobile financial service providers such as bKash, Nagad, and Rocket will receive relevant information to process transactions. These organizations follow their own security and privacy policies.

4.2 Technology and Software Partners

Game providers and technology partners who assist in running the platform will receive only the limited information needed to operate their own services. They may not use this information for any other purpose.

4.3 Legal Obligations

If applicable laws in Bangladesh or a court order require information to be provided, omgbd will comply with that obligation. In such cases, we will not disclose any information beyond what is legally required.

4.4 Business Restructuring

In the event of a business merger or acquisition, your information may be transferred to the new entity. However, the terms of this policy will remain in effect and you will be notified in advance.

5

Data Security Measures

omgbd uses advanced industry-standard technology and processes to protect your information.

5.1 Encryption and SSL

All communication between the platform and users is protected by SSL (Secure Socket Layer) encryption. This ensures that your information cannot be read by third parties during transfer.

5.2 Access Controls

Among omgbd staff, only those responsible for specific tasks will have access to your information. All access is logged and reviewed regularly.

5.3 Data Retention and Deletion

Your information is kept only for as long as it is necessary or legally required. After an account is closed, once the designated retention period ends, information is securely deleted or anonymized.

5.4 Security Breaches

In the event of a security breach, omgbd will notify affected users in a timely manner in accordance with applicable law and take corrective action.

6

Cookie Policy

omgbd uses cookies to operate the platform correctly and to improve your experience.

6.1 Types of Cookies

  • Essential Cookies: Required to maintain login status, ensure security, and support basic platform functionality.
  • Functional Cookies: Store your language preference, display settings, and other personalizations.
  • Analytics Cookies: Collect anonymous statistics to understand which parts of the platform are used most.

6.2 Cookie Controls

You can control or disable cookies through your browser settings. Note that disabling essential cookies may cause some platform features to not work correctly.

7

Your Rights

Every user registered on omgbd has the following rights regarding their own information.

  • Right to Access: You can find out at any time what information omgbd holds about you.
  • Right to Correction: If there is an error in your information, you can request that it be corrected.
  • Right to Deletion: In certain circumstances you can request that your information be deleted, though some information may need to be retained due to legal obligations.
  • Right to Object to Processing: In certain cases you can object to the processing of your information.
  • Data Portability: In some cases you can request your information in a structured digital format.

To exercise these rights or for any questions, you can find more information on our FAQ page, or contact our support team directly.

8

Protection of Minors

omgbd's services are for persons aged 21 or older only. We do not intentionally collect any information from minors.

An age verification process is followed at the time of registration. If it comes to our attention that a user is under 21, their account will be closed immediately and the associated information will be deleted.

9

International Data Transfers

omgbd's server infrastructure may be located in various countries. If your information is processed or stored outside Bangladesh, the data protection standards applicable in the relevant country and the terms of this policy will continue to apply.

Appropriate contractual safeguards are always in place for international transfers, so that your information is not processed to a standard lower than that described in this policy.

10

Policy Changes

omgbd reserves the right to change or update this privacy policy as needed. For significant changes, we will post a notice on the platform and/or notify you through your registered contact details.

Continuing to use the service after a change means you accept the updated policy. For this reason, it is recommended that you check this page regularly. The date at the top of this page will be updated whenever changes are made.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us.

Live Chat: Available 24/7 on the platform
Support Languages: Bengali and English